Generac Engine Parts by Power Mower Sales
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Policies, Terms and Conditions:
 
Copyright and Trademark Notice  by 
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of this Store., Copyright © 2006, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Credit Cards  by 
We accept the following credit cards: Visa, MasterCard,  and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
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Links  by 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  by 
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
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Multiple Product Orders  by 
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
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Order Acceptance Policy  by 
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Sample Store reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
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Other Conditions  by 
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Sample Store. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
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Out-of-Stock Products  by 
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 5:00PM  , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
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Privacy  by 
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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Privacy on Other Web Sites  by 
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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Returns  by 
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase for a full refund or replacement. No returns are accepted on electrical parts or parts that have been exposed to fuel.If you need to return a part, request a Return Merchandise Authorization (RMA) through your PowerMowerSales.com Account or contact our Customer Service Dept at 305-235-5382. 

You have 30 days from the date you receive your order to return the part to us for a refund. Once we receive and processes your return, we will apply a refund (less shipping charges on your invoice). All returned parts must be in new, un-used, un-installed and re-saleable condition. Please allow 7-10 days for processing returns.In order to enable efficient and timely processing of returns, all returns should have the Return Merchandise Authorization Number clearly displayed on the outside of the packaging and include a copy of the order invoice inside.

PLEASE NOTE: Any product returned to Power Mower Sales must be new, unused, complete, and marked with a valid RMA number. Anything else will not be accepted and will be shipped back to you. 

Refunds According to U.S. law, refund credits can only be returned back to the card of original purchase. In the event that a card can no longer be charged back (lost card etc.) an attempt on our part has to be made at least once and then a company check will be sent to the purchaser. The company check process can delay the time taken to receive the refund.
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Shipping Policy  by 
SHIPPING

All in stock orders will ship within 1 to 2 business days.
However, there may be times when a product you have ordered is out-of-stock at our distribution center which will delay fulfilling your order. Normal transit times for products that have to be transferred from an alternate warehouse to our distribution center range from 2 to 5 business days. 
If the item is not available at our alternate warehouse, it is considered backordered. Manufacturer backorders may create longer delays and vary widely. We will keep you informed via email of any products that become backordered and/or unavailable from the manufacturer. If your order contains multiple items and one or more parts are out of stock, we will ship your order when it is complete. (Split shipments are available upon request and may require additional shipping.)

Power Mower Sales ships primarily through United Parcel Service (UPS), United States Postal Service (USPS), and Federal Express (FEDEX). Our shipping and handling fees are based on Ground Shipments. Expedited shipment methods are available upon request.

Please note: Holidays observed by Power Mower Sales and/or UPS/USPS are not considered business days for the purposes of estimating fulfillment or shipping transit times. We ship to physical addresses in all 50 United States and to PO Boxes in all states but Alaska and Hawaii.

Additional shipping charges apply for oversized / overweight packages. Applies to billable weight greater than 9 lbs for P.O. Box deliveries, 40lbs for UPS Ground, and 20lbs for Air shipments. Billable weight is the larger of the actual package weight or the package cubic volume in inches divided by 194. If additional shipping charges apply, we will contact you prior to shipping your package. Size limits may also apply and require items to be sent via freight.


Shipping & Handling Fees
(Ground Delivery to the 48 Contiguous States.)

UP TO $9.99 ------------> $6.99
$10.00 - $29.99 ---------> $8.99
$30.00 - $69.99 ---------> $12.99
$70.00 and up -----------> $15.99
*Additional charges for orders with size or weight exceptions.

Track My Package
Want to know where your order is?

Click HERE to contact us about your order status.

Please allow up to 24 hours for tracking information and order processing information to be available AFTER you have received your confirmation e-mail that your order has been shipped. Orders could possibly be shipped from multiple locations.

Express Delivery
Available upon request please call to see if product is in stock!

Upgrading to Second Day Air does not change how long it takes us to ship products. It only reduces the travel time after leaving our warehouse. For example: an out of stock part might take two or more days to leave our warehouse, but then would be guaranteed (by Shipper) to arrive in two business days.

Truck Freight Shipments
Items too heavy or too large for standard ground shipments will be shipped by truck. Please call us for a freight quote. The usual shipping charge for freight service runs between $50 and $200. Include your daytime phone number on the order form so the carrier can schedule merchandise delivery to be made when you will have unloading help on hand. Always better if you can arrange drop off at a commercial location. (Truck freight companies do not require their drivers to unload shipments. An additional lift gate charge may apply if the driver unloads the merchandise.)

International USPS
Power Mower Sales is a USPS International Freight and Express shipper. Rates will vary depending on weight and country. Power Mower Sales is not responsible for any duty or taxes leveyed by receiving country. It the sole responsibility of the receiving party to pay any such charges.

PLEASE NOTE: We cannot ship WHOLEGOODS(i.e. Chain Saws, Lawn Mowers, Engines, etc) internationally. Please contact us for more information on how we can help you.
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Taxes  by 
Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
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Typographical Errors  by 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price
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